Confirmed Sales Customer
While Teresa was outstanding,, and Taylor very supportive, the interface with management and finance created doubt and lack of trust. My parents who assisted me with this transaction will likely never come back to your dealership. There was confusion, conflicting information, and an attempt to charge us for the Findlay package when it wasn’t even on the vehicle ! ! The same pattern happened around the topic of transport costs. It left us with the feeling that we paid too much and were taken advantage of. If you want more details, please feel free to personally reach out to me or my family.
Kim B.
SCOTTSDALE,
AZ
Business Response
Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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